Mobile Number Portability Bangalore - Decide before you swithching


The cost of porting a number to a new operator is Rs 19, with the maximum porting time capped at 7 working days by telecom regulator Trai except in Jammu and Kashmir, Assam and North East service areas, where it will be 15 working days. However , consumers will have to remain with the new operator for three months before moving on.
Number portability has been delayed by three years, leaving many consumers anxious . Several subscribers, who feel disappointed with billing, customer care, and overall service delivery, have been waiting for this moment . But the real question is whether you should take the plunge and switch loyalties or not. Will the switch really be worth your trouble?
The real reason for change would be to access better quality of service or improved customer care and of course, the proposition of a better tariff package. This, however,will occur only if operators believe that the churn out of their subscriber base will be so high that they need to improve their service or customer care, etc. However , surveys have revealed that the net effect of number portability is practically negligible . This means most large operators gain and lose roughly the same number of subscribers, taking away any incentive to dramatically change quality of service or customer care or pricing owing to the threat of losing subscribers or the option of gaining subscribers.
For the consumer, this could mean you might switch your operator, but based more on a perception of improvement rather than a real difference. Trai’s September 2009 data suggests that at a pan-India level, the call set up success rate was upwards of 97.26%—the lowest being in UP (East) and the highest at 99.99% in Mumbai . Similarly the call drop rate according to Trai is less than 3% across the country with the highest at 1.9% in Rajasthan and the lowest at 0.42% in Orissa. In fact, the difference between GSM and CDMA operators is also negligible .



The real reason for change would be to access better quality of service or improved customer care and of course, the proposition of a better tariff package. This, however,will occur only if operators believe that the churn out of their subscriber base will be so high that they need to improve their service or customer care, etc. However , surveys have revealed that the net effect of number portability is practically negligible . This means most large operators gain and lose roughly the same number of subscribers, taking away any incentive to dramatically change quality of service or customer care or pricing owing to the threat of losing subscribers or the option of gaining subscribers.
For the consumer, this could mean you might switch your operator, but based more on a perception of improvement rather than a real difference. Trai’s September 2009 data suggests that at a pan-India level, the call set up success rate was upwards of 97.26%—the lowest being in UP (East) and the highest at 99.99% in Mumbai . Similarly the call drop rate according to Trai is less than 3% across the country with the highest at 1.9% in Rajasthan and the lowest at 0.42% in Orissa. In fact, the difference between GSM and CDMA operators is also negligible .
Some consumers who are frequent callers, an equivalent of closed user group—or family members who are currently on different networks could now move to single network to take advantage of attractive tariff packages, including free calls within the same network, etc.But before you make any switch check whether your operator is providing a similar option.
0 comments:
Post a Comment